A detailed, structured feedback report designed to refine and elevate the full dining experience.


Includes:

  • Mystery-style dining visit (±2 hrs dining, ±1 hr travel, ±2 hrs report writing).
  • Dish-by-dish analysis with photos, covering food, drinks, atmosphere, and service.
  • Clear highlights, areas for growth, and actionable recommendations.
  • Tailored insights aligning with your restaurant’s ethos, helping create memorable guest experiences.


Food and drinks are covered by the restaurant. I continue to tip servers directly (15%) to ensure service recognition.

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Monthly Newsletter

R2 000,00

  • SPECIFICATIONS

    Duration: ±5 hours total (dining, travel, report writing).

    Deliverable: Comprehensive PDF feedback report with photos and structured recommendations.

    Scope: Covers food, beverage program, service, atmosphere, and brand alignment.

    Fee: R2 000 (excludes restaurant bill & 15% server tip, which I cover directly).

  • HOW TO USE

    1. Book a session through my contact form or email.
    2. Confirm date and time for the mystery-style dining visit.
    3. Receive the full feedback report within 5 business days.
    4. Implement actionable insights to elevate your guest experience.


  • DETAILS

    This service is ideal for restaurants looking to:

    • Enhance consistency and elevate their dining experience.
    • Align food and service with their brand story.
    • Gain honest, professional feedback with practical steps for growth.

Table setting: white plate, fork, knife, napkin with "V&V" logo.

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